Terms & Conditions


At The Indiana Jones Store  we try our best to get your perfect jacket/garment made and ready for you, whether it’s off the rack or made to order.

 

Unfortunately with great products comes great responsibility, we are only a small company with a lot of customers to please, a lot of specific requests to administer and a lot of different countries to ship too.

 

All X-Custom made, Sale and Clearance Items are Non-Returnable and Non refundable along with any jacket with a back or sleeve length of 23.5" or less.



Made to order jackets are manufactured as quickly as possible, sometimes taking up to 28 days until the jacket is completed, any further delay you will be notified on.

 

Any extra alteration on the jacket such as changing the pockets to a different shape/type or changing the stitching a great deal will result in the jacket being non-refundable.

 

This is explained in the refund policy.

 

Custom Made Jackets - Once you have placed and paid for your order and the order has been marked as processing we are unable to change anything i.e size, extras etc or cancel the order, should you wish to change anything or cancel the order after this time there is a 50% charge of the original cost of the order.

 

Any orders placed and then cancelled will be offered a refund for the order less any processing fees we have been charged and this will be deducted from any refund.

 

The shop is now permanently closed and we are only trading Online so all returns need to be posted back to the shop, any return shipping costs are down to the customer.



Our staff are not able to tell you what measurements you require and you need to study the sizing charts on each item.

 

Measurements should allow at least ½” tolerance as leather stretches and moves in production of the items and in wear, we try and get as close to your measurement as possible but please remember we are working with a natural material which has many different variables making it more complex than everyday clothing.


Delivery does not cover any extra charges such as local Taxes, Vat, Import or Custom charges.

 

Unfortunately these charges change per address making it impossible to add them within the price.

 

We try to keep our postage as low as possible to enable an overall lower price for our customers.

 

All parcels sent from The Indiana Jones Store / Wested Leather Co Ltd are tracked and insured to ensure the safety of your goods. Signature is required upon delivery, as may some custom charges dependant on your address.



Delivery Policy

All stock items that are in stock will be shipped out as soon as possible from receiving the order at the shop.


Sometimes items are out of stock and we have to have them made for you so this will delay the delivery process whilst the items are being made for you and can take anywhere from 10 - 21 days before the items will be dispatched.


Custom made items and any variation items will take around 10-28 days to be made and received back at the shop before they are dispatched out to the customer.


Time scales can vary in busy periods and should your order take longer than 28 days then we will notify you by email and advise the soonest delivery date.


Items are sent out with either DPD Local, DHL or APC Overnight and you will always be emailed a tracking number once items are dispatched.


We have to point out that APC Overnight is the name of the Company and does not constitute to meaning the items will be delivered overnight on a next day basis as this is not the case with items that are out of stock, custom made and any other alterations to items.


​​​​​​​Items sent out on a Friday with APC or DPD Local will not be delivered over the weekend and will be delivered on the following Monday.

 

Cut off time is 1pm and any orders after this will be processed on the next working day, orders placed on a Friday after this time will be delivered on Monday.

 

Returns Policy

 

The Indiana Jones Store / Wested Leather will Not Accept any Import Duties, Tax, Vat or any other Fees that are associated with your return, these all need to be paid if required by the customer or the parcel will be refused and returned to sender.

 

If we do incur any charges related to your return these will be deducted from any refund that you are due before the refund is processed.

 

Custom Made Jackets are Non Refundable and Non Returnable as they have been made specifically for you.


If you need any further advice or assistance please do not hesitate to contact sales@indianajones.store and we will do our best to help you out.


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